Grandma Amnuay recounted her pain before seeing the doctor. Two weeks prior to treatment, she complained of severe back pain, unaware that she had a fracture. Due to her age, surgical treatment carries risks.

The decision to seek medical attention at S Hospital began when the grandmother's daughter contacted the hospital to schedule an appointment. After examination, it was discovered that her bones were thin and prone to fractures. The medical team treated her by injecting cement to reinforce the damaged areas, avoiding major surgery and thus minimizing risk. She required an overnight hospital stay.